16 May 2023

HSBC sets new benchmark for travel convenience with HSBC TravelOne Credit Card

HSBC TravelOne Credit Card first in Malaysia to offer instant reward redemption of airline miles and hotel points via mobile banking app as part of the bank’s plans to grow its cross border international franchise.

HSBC has launched the HSBC TravelOne Credit Card in partnership with Mastercard. The card is a game changer for travel, as it is the first in the market that allows cardholders to instantly redeem their travel rewards with selected leading airlines and hotel chains via the HSBC mobile banking app.

Taylan Turan, Group Head of Retail Banking and Strategy, HSBC Wealth and Personal Banking (WPB) said: “Customers tell us they want flexibility, incentives and discounts when they travel. We’re bringing them exactly that by allowing our customers to redeem reward points instantly on our mobile banking app, converting their points with an extensive selection of the world’s leading airlines and hotels.

“Our ambition is to deliver products and services which meet the needs of our growing customer base in Southeast Asia. As part of this, we are doubling down on developing new digital capabilities that match the variety of their borrowing needs, as well as benefits they can use and enjoy instantly. The HSBC TravelOne Credit Card is a key part of our plans to grow our unique cross border international franchise, through offering a multi-market travel card in partnership with Mastercard.”

Beena Pothen, Country Manager for Malaysia and Brunei, Mastercard said: “Mastercard is excited to partner with HSBC to offer customers innovative payment solutions that cater to their unique lifestyles. With travel back after a long hiatus, the launch of the HSBC TravelOne Credit Card with its travel benefits and exclusive privileges, is well-timed. By enabling customers to instantly redeem their rewards via the mobile app while ensuring secure transactions anywhere at any time, the HSBC TravelOne Credit Card will provide frictionless and safe travel experiences for Malaysian cardholders when travelling around the world or closer to home.”

A card that rewards you, in the most convenient way

The HSBC TravelOne Credit Card is designed with customer convenience at the forefront. Not only does it offer instant redemption of reward points, it also allows customers to earn up to 8x reward points for their eligible spending, and they can also enjoy travel privileges such as complimentary travel insurance coverage and airport lounge access.

Renee Bullock-Cann, Head of Wealth and Personal Banking, HSBC Malaysia said: “In Malaysia, economic growth for this year is expected to be anchored by domestic demand. Central to this is household spending which remains resilient supported by better labour market conditions. This sets the stage for a pickup in travel and leisure activities.

With the HSBC TravelOne Credit Card, we want to make travel a seamless process by offering our customers great deals, in the most hassle free and convenient way. It opens up a world of opportunity for our customers to travel the world freely.”

Key features of the HSBC TravelOne Credit Card include:

  • Instantly convert reward points to airline miles at leading airlines such as Malaysia Airlines, AirAsia, Singapore Airlines, Etihad, Cathay Pacific and many more.
  • Instantly transfer reward points to top hotel chains in the world such as Marriott Bonvoy, IHG One Rewards and Wyndham Rewards.
  • Both Primary and Supplementary Cardholder are also entitled to 6 times (combined) complimentary airport lounge access per year at 7 Plaza Premium Airport Lounges (KLIA, Singapore Changi Airport and Hong Kong International Airport).
  • Complimentary travel insurance up to USD250K (including travel medical, travel inconvenience – flight delay, baggage delay, baggage loss, COVID coverage etc.). Registration with Mastercard is required to enjoy this privilege.
  • Flexible Instalment Plans that suits the needs of cardholders.
  • Notch Design that signals the correct end to insert into card readers and ATMs as part of Bank’s commitment to inclusivity.

For new to or existing HSBC Malaysia customers, HSBC TravelOne Credit Card is available at all HSBC branches nationwide (excluding HSBC Amanah), or can be applied online via www.hsbc.com.my/TravelOne Visit our website for more info and the applicable terms and conditions.

Media enquiries to:

Supriya T Surendran
+6012 272 8648

Note to editors:

HSBC Malaysia
HSBC's presence in Malaysia dates back to 1884 when the Hongkong and Shanghai Banking Corporation Limited established its first office in the country on the island of Penang, with the permission to issue currency notes. HSBC Bank Malaysia Berhad was locally incorporated in 1984 and is a wholly-owned subsidiary of The Hongkong and Shanghai Banking Corporation Limited, founding member of the HSBC Group. In 2007, HSBC Bank Malaysia was the first foreign bank to be awarded an Islamic banking subsidiary licence in Malaysia, namely HSBC Amanah Malaysia Berhad. HSBC Malaysia offers a comprehensive range of banking and financial services including Islamic financial solutions. HSBC Malaysia has also led innovation in Malaysia by introducing Malaysia’s first ATM and Electronic Touch Banking in the early 1980s. Today, HSBC Malaysia has launched innovative solutions such as HSBCnet for secure banking for businesses, Trade Transaction Tracker and Facial Recognition on supported mobile phones.

The Hongkong and Shanghai Banking Corporation Limited
The Hongkong and Shanghai Banking Corporation Limited is the founding member of the HSBC Group. HSBC serves customers worldwide from offices in 62 countries and territories. With assets of US$2,990bn at 31 March 2023, HSBC is one of the world’s largest banking and financial services organisations.

About Mastercard (NYSE: MA) www.mastercard.com
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.