HSBC in Malaysia

HSBC Bank Malaysia Berhad is a member of the HSBC Group and employs about 3,000 people in Malaysia.

Our head office is located at Menara IQ, Lingkaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur, Malaysia.
Telephone: +603-2075 3000


HSBC's presence in Malaysia dates back to 1884 when the Hongkong and Shanghai Banking Corporation Limited established its first office in the country, on the island of Penang, with permission to issue currency notes. In 1959 it bought the Mercantile Bank, which started operations in Malaysia in 1860.

HSBC opened its office in Malacca in 1909 and by the end of 1912, offices had opened in Ipoh, Kuala Lumpur, Johor Bahru and Kota Bharu.

During the 1920s and 1930s, the bank opened more branches in several states - Sungai Petani branch in 1922, Kuantan in 1929, Muar in 1930, and Kuala Terengganu in 1936.

In Sabah, the first branch opened in Kota Kinabalu in 1947. Branches were set up in Sandakan and Tawau a year later, followed by Labuan in 1957. In Sarawak, branches opened in Kuching in 1958 and 1964 and in Sibu in 1959. In 2006, HSBC was the first foreign bank to be awarded a licence to operate a Takaful (Islamic insurance) business in Malaysia. HSBC Amanah Takaful (Malaysia) Sdn Bhd - a joint venture between HSBC Insurance (Asia-Pacific) Holdings Limited (49 per cent shareholding), Jerneh Asia Berhad (31 per cent shareholding) and Employees Provident Fund Board of Malaysia (20 per cent shareholding) - commenced operations in August 2006.

In March 2019, HSBC exited the Takaful manufacturing business to focus on its banking and wealth operations in Malaysia.

In 2007, HSBC Bank Malaysia was the first locally incorporated foreign bank to be awarded an Islamic banking subsidiary licence in Malaysia, and HSBC Amanah Malaysia Berhad, an Islamic bank wholly owned by HSBC Bank Malaysia, commenced operations in August 2008. HSBC in Malaysia has a network of more than 50 branches.


Find out about the work HSBC does in the Malaysian community, to support education projects and to protect the environment.

Management team

Find information about the Board of Directors of HSBC Bank Malaysia Berhad on our Management team page.

HSBC Malaysia Global Service Centre

Read more about our Global Service Centre in Malaysia and the services it provides to HSBC operations around the world.

Our services

HSBC Bank Malaysia offers personal financial services, Commercial Banking, Global Banking and Markets and Islamic financial solutions.

HSBC Bank Malaysia introduced the nation's first automated teller machine (ATM), and launched Electronic Touch Banking and Hexagon - the Group's global PC-based banking financial services platform - in the early 1980s.

HSBCnet has Malaysia's first security technology, Virtual Keyboard, and HSBC customers were among the earliest to use online cheque-image enquiry technology.

Customers of HSBC Bank Malaysia were also the first to benefit from account updates via text messages and since September 2000, customers have been able to trade shares listed on Bursa Malaysia online with selected stockbroking companies. In July 2001, HSBC launched ChequeScan to make deposits faster and simpler.

In 2020, HSBC Malaysia became the first bank in Malaysia to launch a digital account opening journey with 24/7 Self-Service Machine for identification and verification process.

Local incorporation

Hongkong Bank Malaysia Berhad was incorporated on 1 October 1984. The Malaysian branch operations of The Hongkong and Shanghai Banking Corporation Limited were localised and transferred to Hongkong Bank Malaysia Berhad on 1 January 1994, making it the first foreign-owned financial institution to be localised. The legal name HSBC Bank Malaysia Berhad was adopted on 23 February 1999.

Articles of Association (49-page PDF 370KB)

The subsidiary companies of the Bank


If you would like to find out about job opportunities at HSBC Bank Malaysia Berhad, please e-mail: Further information about careers  at HSBC is available on our corporate website.


Find details of the awards and recognition earned by HSBC in Malaysia on our Awards page

Financial information

To find financial reports for HSBC Bank Malaysia Berhad and other subsidiaries of HSBC Holdings plc, please visit the Subsidiary company reporting page  of our corporate website.


Hong Kong harbour, Chinese artist, early 1860s

Staff in Fuzhou, China, 1887

Portrait of Thomas Jackson, around 1890

Chinese railway bond certificate, 1907

Staff in military uniform, First World War

Hong Kong building, 1965

Prison camp diary of HSBC staff member Max Haymes, 1943

Hong Kong garment factory, around 1950

Persian banknote, early 20th century

UK cash machine, around 1970

HSBC office, New York, 1999

HSBC lion, London, present day

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The Hongkong and Shanghai Banking Corporation Limited opened in Hong Kong on 3 March 1865 and in Shanghai one month later. It was the first locally owned bank to operate according to Scottish banking principles.

By 1875 HSBC was present in seven countries across Asia, Europe and North America. It financed the export of tea and silk from China, cotton and jute from India, sugar from the Philippines and rice and silk from Vietnam.

By 1900, after strong growth under Chief Manager Thomas Jackson, the bank had expanded into 16 countries and was financing trade across the world. Bullion, exchange and merchant banking were important features of the bank’s business.

In the early 20th century, HSBC widened the scope of its activities in Asia. It issued loans to national governments to finance modernisation and infrastructure projects such as railway building.

The First World War brought disruption and dislocation to many businesses. By the 1920s, however, Asia was beginning to prosper again as new industries developed and trade in commodities such as rubber and tin soared.

The 1930s brought recession and turmoil to many markets. Nonetheless, HSBC asked architects Palmer and Turner to design a new head office in Hong Kong: “Please build us the best bank in the world.” The cutting-edge art deco building opened in 1935.

The bank faced one of its most challenging times during the Second World War. Staff in Asia showed huge courage in the face of adversity. Many became prisoners of war. Only the London, Indian and US branches remained in full operation.

At the end of the war, HSBC took on a key role in the reconstruction of the Hong Kong economy. Its support helped established manufacturers as well as newcomers to Hong Kong grow their business.

By the 1970s the bank had expanded through acquisition. HSBC bought Mercantile Bank and The British Bank of the Middle East in 1959. In 1972 it formed a merchant banking arm, extending its range of services.

In the 1980s HSBC bought Marine Midland Bank in the US. In 1992, the newly created HSBC Holdings plc made a recommended offer for full ownership of the UK’s Midland Bank. Following the acquisition, HSBC moved its headquarters to London.

In 1998, the bank announced it would adopt a unified brand, using HSBC and the hexagon symbol everywhere it operated.

Our purpose – Opening up a world of opportunity – explains why we exist. We’re here to use our unique expertise, capabilities, breadth and perspectives, opening up a world of opportunity for our customers.

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